How Anand Tumuluru and Loop  Are Making Restaurants Smarter

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On this episode, Dana is joined by Anand Tumuluru, the co-founder of Loop. Anand tells Dana about founding Loop after realizing how many headaches third-party delivery services were creating for restauranteurs. High fees, opaque payment schedules, chargebacks, and differing policies added costs and complications that made it hard for restaurant owners to keep track of their delivery businesses, let alone turn a profit – until Anand and his team stepped in Consumer behavior has shifted rapidly and decisively towards third-party delivery in the past 3 years, but restaurants continue to be underserved in handling revenue and operational complexity from off-premise orders. Taxes, marketing, refunds, order errors and accrual based workflows are challenges restaurants have to tackle in order to turn a profit – until Anand and his team stepped in.